Terms of Service

1. Acceptance of Terms

By accessing or using SaathiMed's website or mobile application, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Service

SaathiMed is an AI clinical intelligence platform that provides:

• AI-powered symptom analysis and triage
• Health vitals tracking
• Medical report storage
• Specialist connectivity
• Medicine reminders and management
• Outcome-based learning feedback loop

3. Medical Disclaimer

SaathiMed is not a healthcare provider. The AI-generated insights, recommendations, and information provided through our platform:

• Are for informational and educational purposes only
• Do not constitute medical advice, diagnosis, or treatment
• Should not replace professional medical consultation
• May not always be accurate or complete

If you have a medical emergency, contact your local emergency services immediately.

4. User Eligibility

You must be at least 13 years old to use SaathiMed. If you are under 18, you represent that you have parental or guardian consent to use the platform.

5. Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Providing accurate and complete information
• All activities that occur under your account

Notify us immediately at support@saathimed.com if you suspect unauthorized access.

6. Acceptable Use

You agree NOT to:

• Misuse the platform or attempt unauthorized access
• Upload false or misleading health information
• Use the service for illegal purposes
• Interfere with other users' access
• Reverse engineer or copy our AI algorithms

7. AI-Generated Insights

SaathiMed uses artificial intelligence and machine learning to generate health insights. These insights:

• Are generated based on available data and algorithms
• May contain errors or inaccuracies
• Should be verified with healthcare professionals
• Continuously improve through outcome-based learning

8. Third-Party Services

SaathiMed integrates with third-party services including Firebase, Google Maps, and analytics tools. Your use of these services may be subject to their respective terms and policies.

9. Intellectual Property

All content, logos, designs, algorithms, and datasets on SaathiMed are the intellectual property of SaathiMed Pvt Ltd and are protected by applicable laws. Unauthorized use is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, SaathiMed shall not be liable for:

• Any health outcomes resulting from reliance on platform information
• Indirect, incidental, or consequential damages
• Service interruptions or data inaccuracies

11. Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

12. Changes to Terms

SaathiMed may update these Terms periodically. Continued use after changes constitutes acceptance.

13. Contact Information

For questions regarding these Terms:
Email: support@saathimed.com
Phone: +91 70793 34495